DISHWASHER
Company: T.G.I. Friday's
Location: Terre Haute
Posted on: October 19, 2024
Job Description:
Dishwasher
ROLE PURPOSE
To provide Guests and Team Members with clean and sanitized
utensils, plateware, glassware and equipment.
KEY RESPONSIBILITIES & ACCOUNTABILITIES
- Provide Guests and Team Members with clean and sanitized
utensils, plateware, glassware and equipment according to Ecosure
standards.
- Ensure dishes and cookware are sanitized and available as
needed.
- Maintain daily cleanliness and maintenance of dish
machine.
- Clean and sanitize service area and kitchen throughout
shift.
- Complete assigned prep work and beautification duties.
- Trouble-shoot dishwasher machine malfunctions.
- Keeps immediate supervisor promptly and fully informed of all
problems or unusual matters of significance and takes prompt
corrective action where necessary or suggests alternative courses
of action which may be taken.
- Performs all duties and responsibilities in a timely and
effective manner in accordance with established company policies to
achieve the overall objectives of the position.
- Maintains a favorable working relationship with all other
company Team Members to foster and promote a cooperative and
harmonious working climate, which will be conducive to maximum Team
Member morale, productivity, efficiency and effectiveness.
- At all times provides a favorable image of TGI Fridays to
promote its aims and objectives and foster and enhance recognition
and acceptance of all of its areas and endeavors. KEY DECISIONS
Influences:
- Guest Experience
- Issues around cleanliness and sanitation MEASURES OF
SUCCESS
- Ecosure results meet/exceed company standards
- Consistently fulfill the Key Responsibilities and
Accountabilities above
- Guest satisfaction scores
- Cleanliness and sanitation QUALIFICATION REQUIREMENTS
- Must be able to perform multiple tasks, while maintaining
required standards of operation, in daily activities.
- Must also be able to perform duties that ensure Guest
satisfaction.
- Must follow handling and sanitation procedures and use extreme
caution with utensils, plateware, glassware and equipment to avoid
breakage.
- Must be able to frequently lift and carry up to 70 lbs., up to
20 times per shift: places these items on high shelves and in
walk-in freezers
- Must be able to frequently bend and stoop
- Must be able to work frequently in a hot and damp
environment
- Must be able to speak clearly to communicate orders to other
cooks and expediter
- Must be able to hear cooks' and W/W's requests in the midst of
loud background noise
- Must be able to stack, walk and move during entire shift
- Must be able to frequently immerse hands in water COMPETENCIES
PASSION FOR THE GUEST - Actively contributes to fun, friendly and
engaging service.
- Understands how their role impacts the Guest.
- Displays a caring attitude towards Guests.
- Contributes to the Guest experience through knowledge of job
and products.
- Demonstrates a service attitude by providing support to those
who are directly serving the Guest.
- Handles special requests in a responsive and positive way.
- Utilizes customer feedback to provide a better Guest
experience. COMMUNICATION - Keeps the lines of communication
positive, open and productive.
- Pays close attention to Guests' and coworkers' special requests
to ensure accuracy.
- Responds positively to conflict situations and works to find
appropriate solutions.
- Keeps interaction positive and productive; avoids conveying
negative messages.
- Shares information with others to raise awareness of potential
needs and concerns.
- Listens carefully and attentively to others without
interrupting.
- Asks thoughtful questions to ensure proper understanding of the
message being conveyed.
- Contributes to pre-shift meetings by providing relevant updates
and asking appropriate questions. PASSION & INITIATIVE - Keeps it
fun and keeps up with the pace.
- Shows Guests and Team Members that (s)he genuinely enjoys the
job.
- Displays passion, energy and pride in doing the job right.
- Works with a strong sense of urgency and drive; pushes for
quick, yet accurate results.
- Focuses on the way (s)he approaches a task, not just the task
itself.
- Takes independent action to improve existing systems and
processes.
- Enthusiastically promotes the TGI Fridays brand and menu items.
RELIABILITY & ACCOUNTABILITY - Works hard and delivers quality
results.
- Arrives on time and ready to work dressed in proper dress
code.
- Attends all required shift meetings and is prepared to
contribute.
- Minimizes wastes and costs (e.g., maintains proper rotation of
inventory).
- Responds to complaints about food quality issues by owning the
situation and solving the problem quickly and properly.
- Uses good judgment and acts with integrity in all dealings;
demonstrates consistency in words and actions. FLEXIBILITY & STRESS
TOLERANCE - Knows that anything can and will happen and handles
uncertainty in a calm, controlled manner.
- Addresses daily challenges and obstacles with confidence and a
positive attitude.
- Easily adjusts to meet changing demands and new
responsibilities.
- Prioritizes effectively and multitasks to ensure all tasks are
completed by the end of the shift.
- Maintains an even-tempered demeanor even in stressful
situations.
- Responds calmly to problems and controls emotional
reactions.
- Handles him/herself in a professional manner at all times.
TEAMWORK & COLLABORATION - Fuels an environment where everyone
pitches in and gets along.
- Recognizes the importance of working together to accomplish
goals.
- Actively promotes cooperation, respect, and acceptance of all
Team Members.
- Establishes positive and supportive working relationships with
all Team Members to maintain a productive environment.
- Takes on additional responsibilities to ensure proper coverage
during rush periods.
- Reaches out to Team Members when necessary to ensure timely
completion of all tasks.
- Takes advantage of opportunities to set an example for new or
inexperienced Team Members
Keywords: T.G.I. Friday's, Terre Haute , DISHWASHER, Hospitality & Tourism , Terre Haute, Indiana
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